Contact Us
Have a question about one of the offshore sportsbooks we cover, spotted something that needs correcting, or just want to flag feedback on a review? Here's how to reach us and what we can (and can't) help with.
How to reach the team
The best way to contact Offshore Sportsbooks is by email at [email protected]. Send us as much detail as you can — which sportsbook or page you're asking about, and what you'd like to know — and we'll aim to get back to you within a couple of business days. We read every message, though volume means some replies take longer than others.
What we can help with
- Questions about how we rank and review offshore sportsbooks such as those featured on this site, including who's behind Offshore Sportsbooks
- Corrections — if a bonus figure, licensing detail, or feature we listed for a book has changed, tell us and we'll check it against the current information
- Feedback on your own experience with an offshore book we've reviewed, including payout speed, customer support, or verification issues
- General questions about how offshore betting sites work, how odds and bonus terms are structured, or how to compare sites on this site
- Requests relating to our terms and conditions or how the site operates
What we can't do
We're an independent review and comparison resource, not a sportsbook, a payment processor, or a customer support desk for any operator. That means a few things are outside what we can help with:
- We can't process deposits, withdrawals, or account verification — that has to go through the sportsbook itself, using its own support channels
- We can't intervene in a payout dispute with an offshore operator. Offshore sportsbooks sit outside US state regulation, so there's no regulator or ombudsman we can escalate a complaint to on your behalf
- We don't give personalized betting advice, guaranteed picks, or predictions of any outcome — no one can promise a result, and treating tips as certainties is a fast way to lose money
- We can't offer legal or tax advice on offshore betting. Rules vary by state and change over time, so for anything specific to your situation, speak with a qualified attorney or tax professional
If you're struggling with your betting
If gambling has stopped feeling like entertainment — you're chasing losses, betting money you need for other things, or it's affecting your relationships or wellbeing — please reach out for support rather than emailing us about it. Call or text 1-800-GAMBLER, a free, confidential helpline available across the US, or visit our responsible gambling page for more tools and resources. Remember that offshore sportsbooks are not regulated by any US state and may not offer the same self-exclusion or account-limit tools that licensed US operators are required to provide, so building your own limits matters even more.
Before you write in
A few quick pointers that help us answer faster:
- Name the specific sportsbook and page you're referring to, if applicable
- Include screenshots or dates if you're reporting a discrepancy in a bonus, odds format, or payout time
- Keep account numbers, passwords, or other sensitive details out of your email — we'll never ask for them
This site is intended for adults aged 21 and over. Offshore sportsbooks are licensed outside the US — commonly in jurisdictions like Curaçao, Panama, or Costa Rica — and are not licensed or regulated by any US state. That means the consumer protections that apply to regulated US operators, such as guaranteed fund segregation or a formal dispute process, don't apply here. Always check your own state's laws before signing up anywhere, and only bet with money you can afford to lose.